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Hertha Nest specializes in handcrafted wooden products, focusing on eco-friendly and sustainable options. Our product categories include home décor items such as wall hangings, photo frames, and decorative pieces, as well as wooden toys designed for children, small furniture items like stools and shelves, and lifestyle products including kitchen accessories and coasters. Each product is crafted with care, ensuring quality and uniqueness that reflects our commitment to sustainability and design.
At Hertha Nest, we prioritize the environment in every step of our production process. Our products are made from sustainably sourced wood, and we use non-toxic, child-safe paints and finishes. We also minimize waste during production and ensure that our packaging is recyclable. Our dedication to eco-friendly practices is reflected in the durability and natural beauty of our products, which are designed to have a minimal environmental impact while providing long-lasting use.
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using major credit and debit cards, UPI, and net banking. All transactions on our website are secured with SSL encryption, ensuring that your payment information is protected. Our checkout process is designed to be straightforward and secure, allowing you to complete your purchase with confidence.
Quality is at the heart of everything we do at Hertha Nest. Each product is handcrafted by skilled artisans who use traditional techniques combined with modern design principles. We conduct thorough quality checks at every stage of production to ensure that each item meets our high standards. From selecting the finest wood to applying the final finish, our team is dedicated to delivering products that are not only beautiful but also durable and reliable.
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return the product within 15 days of delivery. The item must be in its original condition, unused, and with all tags attached. Once we receive the returned item, we will process your refund within 7-10 business days. Please note that the cost of return shipping will be the customer’s responsibility unless the product is defective or incorrect.
After placing an order, you will receive a confirmation email with your order details. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number on our website or the courier’s tracking page to monitor the status of your delivery. If you have any issues tracking your order, our customer support team is available to assist you.
Yes, our products, especially the wooden toys, are designed with children’s safety in mind. We use non-toxic paints and finishes that are free from harmful chemicals. The toys are carefully crafted to avoid sharp edges, making them safe for little hands. Our commitment to safety extends to all our products, ensuring that they meet or exceed industry standards for children’s toys and household items.
Currently, Hertha Nest ships only within India. We offer various shipping options to accommodate your needs, and all orders are processed promptly to ensure timely delivery. While we do not offer international shipping at this time, we are exploring options to expand our services in the future. We encourage you to check back with us or subscribe to our newsletter for updates on international shipping.
Our customer support team is here to help with any questions or concerns you may have. You can reach us via email at [email address] or call us at [phone number] during our business hours. Additionally, we have a contact form on our website where you can submit your inquiries. We strive to respond to all customer inquiries within 24 hours, providing prompt and efficient support.
Hertha Nest stands out due to our unwavering commitment to quality, sustainability, and craftsmanship. Unlike mass-produced items, our products are handcrafted by artisans who pour their skill and creativity into each piece. The use of sustainable materials and eco-friendly practices ensures that our products are not only beautiful but also responsible choices for the environment. Our designs are unique, blending traditional craftsmanship with modern aesthetics, making each item a true work of art that adds character and warmth to any space.